We understand that plans can change, and we aim to offer flexibility while ensuring fair compensation for our services. Our refund policy is outlined below:
- Full Refund: Cancellations made at least 48 hours before the scheduled tour date qualify for a full refund.
- Partial Refund: Cancellations made between 24 and 48 hours before the tour will receive a 50% refund.
- No Refund: Cancellations made less than 24 hours before the tour or no-shows are not eligible for a refund.
All refund requests must be submitted in writing. Refunds will be processed promptly, and payments made through OnePay will be reflected in your account within 5-10 days.
For any questions or assistance with cancellations and refunds, please contact us directly. Thank you for choosing Minneriya Safari.